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Download and Install

The MaxProtocol agent provides secure access to your organization's corporate resources. Install the application on your device to connect to the protected network.

The download page is available in the Downloads section of the dashboard's left menu.

Application download page

Supported Platforms

PlatformInstallation Options
WindowsMicrosoft Store, .exe installer
macOSApp Store, .dmg installer
iOSApp Store
AndroidGoogle Play, .apk installer

Windows

Installation

Option 1 — via Microsoft Store:

  1. Click Download from Microsoft Store on the download page.
  2. In the store, click Get and wait for the installation to complete.
  3. Launch the MaxProtocol app from the Start menu.

Option 2 — via .exe installer:

  1. Click Download .exe on the download page.
  2. Run the downloaded file and follow the installer instructions.
  3. After completion, launch the MaxProtocol app.

Uninstallation

  1. Open SettingsAppsInstalled apps.
  2. Find MaxProtocol in the list.
  3. Click the three dots next to the app and select Uninstall.
  4. Confirm the removal.

macOS

Installation

Option 1 — via App Store:

  1. Click Download from App Store on the download page.
  2. In the store, click Get and authorize if required.
  3. After installation, launch MaxProtocol from the Applications folder.

Option 2 — via .dmg installer:

  1. Click Download .dmg on the download page.
  2. Open the downloaded .dmg file.
  3. Drag the MaxProtocol icon to the Applications folder.
  4. Launch the app.

NOTE

On first launch, macOS may ask you to confirm opening the app. Go to System SettingsPrivacy & Security and click Open Anyway.

Uninstallation

  1. Open the Applications folder in Finder.
  2. Find MaxProtocol and drag the icon to the Trash.
  3. Empty the Trash to complete the removal.

iOS

Installation

  1. On the download page, click Download from App Store or scan the QR code with your iPhone camera.
  2. In the App Store, tap Get.
  3. After installation, open the MaxProtocol app from the home screen.

Uninstallation

  1. Find the MaxProtocol icon on the home screen.
  2. Press and hold the icon.
  3. Select Remove AppDelete App.

Android

Installation

Option 1 — via Google Play:

  1. On the download page, click Download from Google Play or scan the QR code.
  2. In Google Play, tap Install.
  3. After installation, open the MaxProtocol app.

Option 2 — via .apk file:

  1. Click Download .apk on the download page.
  2. On your device, allow installation from unknown sources: SettingsSecurityInstall unknown apps.
  3. Open the downloaded .apk file and tap Install.

WARNING

Installing via .apk requires enabling the permission to install apps from unknown sources. It is recommended to use the official Google Play for security.

Uninstallation

  1. Open SettingsApps.
  2. Find MaxProtocol in the list.
  3. Tap Uninstall and confirm the action.