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Roles ​

Roles define the level of access employees have to MaxProtocol platform features. Each employee is assigned one role, which determines which sections and actions are available to them.

Roles page

Role List ​

The page displays a table of system roles:

RoleDescription
OwnerFull control over the organization, including role management for all employees
AdminFull platform management and access rights, including billing
BillingPayment information setup, license management, and payment control
UserAccess to the client and other features when corresponding permissions are granted

The Members column shows the number of employees with that role.

Role Descriptions ​

Owner ​

The role with maximum permissions. It is assigned when the organization is created and cannot be granted through the control panel. The Owner has access to all platform sections and can manage the roles of any employee, including administrators.

Admin ​

Full access to platform management: network configuration, employee and team management, firewall rules, billing, and licenses.

Billing ​

Access to billing and licensing sections: viewing and configuring payment details, managing subscriptions, and controlling invoices. Network feature access is restricted.

User ​

Basic platform access: connecting to networks and using the client. Management features are unavailable.

Who Can Assign Roles ​

The ability to change an employee's role depends on the role of the person making the change:

RoleRole management permissions
OwnerAssigns any role — Administrator, User, or Billing — to any employee
AdministratorCan only switch employees between the User and Billing roles
BillingCannot manage roles
UserCannot manage roles

NOTE

The Owner role cannot be assigned or removed through the control panel.

Role Page ​

Click a role row in the table to open its page. Here you can see the list of employees assigned to that role.

Admin role page

The role page displays a member table:

ColumnDescription
NameMember's display name
EmailMember's email address
StatusCurrent account status

To remove a member from a role, click the trash icon in their row.

Assigning Members ​

To add employees to a role:

  1. Open the desired role from the list.
  2. Click the Assign Members button in the top-right corner.

Assign members form

  1. In the form, click the Assign Members field — a dropdown with search across all organization members will open.

Selecting members from dropdown

  1. Select one or more members. Selected addresses will appear in the field as tags.

Selected member

  1. Click Assign Members to save.

TIP

A member's role can also be changed directly in their profile in the Members section.